page_banner

FAQs

Have questions?
Shoot us an Email.

1faq
Q: Why choose your company?

A: 1) Competitive quotation and 100% real materials; 2) Long -term Supply; 3) Stable 100% Quality; 4) High Credit Factory; 5)  ISO9001:2008; 6) almost 10 years experience in composites field.

Q: What do you need to make a quotation?

A: To make a good quotation should be sure by the following things:

1. Detail Product requirement, or Existing samples or products drawings or 3D model data files.

2. The quantity of products you are going to make.

Q: How much time do you need to quote?

A: Usually a quotation for a product is sent  in 2 days after we receive enquiry with all the necessary details.

Q: How long does it take to have products?

A: It varies a little depending on product size and complexity of its shape and the quantity. We will give our extact delivery time when you get the quotation.

Q: What kind of payment conditions do you accept?

A: For sample or small order, we accept 100%T/T payment before producing. Total account is under 500USD, Paypal are available; more than 500 USD, wire transfer only.

For a large corporation needing thousands: 40%TT of deposit before producing, and 60% before shipping.

Q: Is it possible without a visit in your company to know whether my products is being biult on schedule?

A: On clients' requests we are giving a detailed products building schedule and send weekly reports. The report may have digital pictures that show the progress of work.

Q: What guarantee that you will make them as good as we do?

A: We can offer 1~3 pcs of samples to you for approval, if the quality is OK, and we will proceed our business. We always inspect all spes shown on drawings, and we can offer Inspect Report to you.

Q: What guarantee do we get that its made from the correct material?

A: We can offer material certificates which will asure you we use  correct material.

Q: If you make parts and there are wrong do you refund out money?

A: If the parts are wrong, we will return your money or we can make correct parts to you again.

Q: If parts are marked or dented when they arrivel here in our factory, will you refund our money?

A: Yes, we will. If parts are damaged because of bad package or other factors, which is our business. So we can refund your money.

Q: Do all products have the same CF pattern?

A: Most of our stock products are GLOSSY and have the PLAIN Weave. However, customers can choose to have either the GLOSSY or MATTE finish & the PLAIN or TWILL finish. Choosing either Matte or Twill will incur a shipping delay of 3-4 Weeks if the item is out of stock.

Q: What materials are used to build your products?

A: All products are made from 3K carbon fiber material (imported from Japan), fiberglass and epoxy Resin.

Q: Are your products protected against yellowing?

A: There is UV protection in order to prevent yellowing and aging.

Q: Compared to other manufacturers, are you products lighter?

A: Our products are all extremely lightweight and very beautiful. Lighter than the same level carbon fiber products from other manufacturers and made with a wet layering process.

Q: Are all your carbon fiber holes predrilled?

A: All holes are predrilled and the products come with mounting tabs.

Q: What processes do you use in building your products?

A: We use an Infusion process for the larger sized parts and a Vacuum Bagging process for the smaller sized products.

Q: What is the Infusion process?

A: The Infusion process ensures the highest fiber content and the most complete suspension possible for the highest quality product, in terms of strength and consistency. The products typically have great finishes and require less machining than products produced with other forming methods.

Q: What is the Vacuum Bagging process?

A: The Vacuum Bagging process optimizes the fiber-resin ratio in the composite part. These advantages have enabled the aerospace, the boat building, and the racing industries to maximize the physical properties of advanced composite materials such as graphite (carbon), aramid, and epoxy. This in turn helps to minimize any voids (e.g. bubbles and wrinkles) in the buildup of layers.

Q: Do you combine shipping?

A: We can combine shipping from multiple orders or orders with multiple items.

Q: Do you offer discount on larger orders?

A: For larger orders (5 or more products) please email us at sales@mdi-carbonfiber.com for a bargain price.

Q: I don't see the products I need in your catalog. Do you make custom orders?

A: Please email us and we will inform you about the products we have under developing.

WANT TO WORK WITH US?